Data Deletion Instructions

Last updated: July 3, 2026

This page explains how to request deletion of the data that Produkteev holds about you, including data obtained through connected Meta platforms (Instagram, Facebook Messenger, WhatsApp Business, Threads) and Facebook Login. It complements the Privacy Policy.

How to request deletion

Choose any of the following methods. All of them result in the removal of your personal data as described below.

1. Disconnect a channel in Produkteev

Open Produkteev → Integrations, and disconnect the Meta account (Instagram, Facebook Page/Messenger, WhatsApp, or Threads). Disconnecting immediately stops further data access. You may then request removal of data previously synced for that channel.

2. Delete your Produkteev account

Email us to permanently delete your Produkteev account together with its associated conversations, contacts, and configuration.

3. Send a deletion request by email

Email gemigede@outlook.com with the subject line "Data Deletion Request". Include the connected account (e.g. your Instagram/Page username or the email registered with Produkteev) so we can locate and remove your data.

4. Revoke access from your Meta settings

You can also remove Produkteev at any time from your Facebook, Instagram, or Business settings under Settings → Business Integrations / Apps and Websites. This revokes our access to your Meta data going forward.

What gets deleted

Messages and conversations synced from your connected channels.
End-customer profile data (names, usernames, IDs, avatars) obtained via Meta APIs.
Comments and interaction data stored for connected accounts.
Your account profile and configuration, when you request full account deletion.

Timeline

Within 30 days. Produkteev will confirm receipt of a valid request and complete deletion of the relevant personal data within 30 days. Before acting, we verify your identity and ownership of the account. Certain records may be retained where legally required (e.g. billing or fraud-prevention records), as described in the Privacy Policy.

Questions

For anything related to your data, contact us at gemigede@outlook.com.